Frequently Asked Questions
How can I get in contact with the company?
We deliver the highest possible level of personal service and we believe this is best achieved through our clients calling us direct. This allows us to better understand each client’s exact requirements and lets us answer any specific questions they may have.
How do I take possession of my new mobile number?
Once we have received your payment into our bank account we will send you a PAC (Porting Authority Code) for you to give to your service provider. This PAC allows you to connect your new number to a SIM card compatible with your service provider’s mobile network. If you need a SIM card you should contact your service provider who can provide you with one.
Which mobile networks can the numbers you sell be used with?
Our mobile numbers can be used on a pre-pay or monthly contract basis with all UK mobile networks including EE, Lebara, Lycamobile, O2, Orange, T-Mobile, Three, Virgin Mobile and Vodafone. If you are still unsure please call us or your service provider for further advice.
How can I be sure Metallic Numbers is a genuine company?
We are the longest established website in the UK selling mobile numbers. We have been trading since our website domain was registered in February 2004. Due to our success we changed to our Limited Company status in 2005. We then trade marked our “Metallic Numbers” brand name in 2006. We consider ourselves fortunate that some of our clients are amongst the wealthiest individuals in the world, including many members of various Middle Eastern Royal families. Indeed most of our new clients are recommended to us by existing clients, specifically because we have proven ourselves to be honest, reliable and trustworthy.
I have a mobile number I would like to sell, would Metallic Numbers buy it from me?
Unfortunately we don’t buy mobile numbers from individuals. This is due to stolen mobile numbers being offered for sale by fraudsters pretending to be genuine. As we have no way of knowing for certain who the rightful owner of a particular mobile number is, we would not risk our unblemished reputation by purchasing it. In addition, our clients also prefer to purchase mobile numbers from us that are brand-new and have not been used before by anyone else.
What are your office opening hours?
Our office opening hours are Monday to Saturday from 10:00am to 6:00pm. If you are interested in purchasing a mobile number from us please call 07999999970 during these hours.